FAQs & Guides
We have a first class reputation for providing help and advice to our clients, no matter the subject. If your question isn't answered below, get in touch via our Contact page and we will be happy to help.
We have a first class reputation for providing help and advice to our clients, no matter the subject. If your question isn't answered below, get in touch via our Contact page and we will be happy to help.
Click below to download
A guide to Wills, Powers of Attorney and Guardianship
A guide to Family Business Succession
A guide to Residential Care
A guide to Buying and Selling Your Home
Not sure about something? Let us help you…
We are one of Ayrshire’s largest firms of solicitors with a first class reputation. We are a truly local firm, serving the whole of Ayrshire for over 35 years, and conveniently located in Ayr and Girvan town centres.
We offer a full range of legal services to you, your family and your business. Established in 1984, The McKinstry Company has gone from strength to strength as a result of being an integral part of our community.
We have offices at Queens Court House, 39 Sandgate, Ayr, KA7 1BE and 146 Dalrymple Street, Girvan, KA26 9BQ. Our reception can help you confirm the location of your appointment and also provide directions, or you can click for information here.
Our contact details are here and we are open from 9.00am until 5.30pm Monday to Thursday, and 9.00am to 5.00pm on Friday.
Yes, both our Ayr and Girvan offices have recently been refurbished and allow full disabled access on the ground floor. Our offices have wheelchair ramp access and modern office accommodation on ground level.
Our solicitors will confirm the cost of our service when they meet with you. This will depend on what service we provide, though we do offer a number of funding options for all clients and can provide details on request. In many cases, we can offer an initial consideration of your circumstances without charge.
The McKinstry Company is a registered provider of Legal Aid and can offer Legal Aid for certain areas of work. The final decision rests with the Scottish Legal Aid Board for providing such assistance, but in any event, we can assist you and perhaps discuss other funding options. An appointment with one of our Legal Aid solicitors is the first step and can be arranged by telephoning our reception.
Yes. We require to take detailed instruction from you and in our experience, it is always better in person. At the same time, we can discuss funding of your case.
Yes. At The McKinstry Company we both appreciate and understand time is precious and that the pressures of everyday events can make it difficult to attend a regular appointment. We also understand the importance of the local community and what it takes to ensure it thrives, so we can offer an initial appointment outwith our usual business hours.
We can provide an initial meeting at home for our disabled clients and for those whose injuries prevent a meeting taking place at our offices.
Yes. At The McKinstry Company we pride ourselves on our innovation and as such you will have direct access to your solicitor and their secretary via email.
Yes, please do. We encourage feedback as it allows us to understand our clients and appreciate their needs. We try to publish as much as we can, so keep an eye out on our feedback page for your own comments.
For the duration of the period we work for you, we will provide regular updates. Following the conclusion of the work carried out, we will remain in contact with you as it is our ethos that we are a law firm for life. We would normally ask if you wish to be registered for our newsletter – why not take a few moments to do this, it is quick, free and will keep you informed. Register here.
Queen’s Court House
39 Sandgate
Ayr, Ayrshire
KA7 1BE
Really helpful and friendly always replied to calls and emails. Thank you very much for all your help and advice and hard work.
Mr S, AuchinleckFirst class throughout 100% better than last time we moved house and used a different firm. Always responded to promptly with appropriate detailed replies. First Class
Mr N, AyrThank you for the support during a difficult time.
Mrs M, AyrEvery email was timely and actioned quickly. Kirsty and Libby were exceptional to deal with. They kept me informed in a timely manner with the added complication of our sale being carried out whilst we are currently based in America.
Anon.My emails were always responded to in a timely manner no matter who I was dealing with. Thank you to Nat and Kirsty who helped throughout our move and during some difficult times when lock down was first announced! They have both been great.
Miss K, DalryEverything was done extremely professionally.
Mrs G, AyrVery happy with the way my case has been dealt with despite working restrictions due covid 19 - thank you. Calls & emails always responded to within reasonable timescale. Very impressed with lawyers and staff I have dealt with during current case and previous divorce case very friendly and efficient.
Mrs H, AyrAll very prompt, efficient, clear, friendly and personable. Not overwhelming with legal jargon. Many thanks for making the process of setting up a will so straightforward.
Mrs D, TroonWe required our Wills to be amended and that was done without any problems whatsoever.
Mrs F, AyrVery business-like and helpful
Mr M, AyrI was very impressed with the professionalism shown by all members of staff I had any dealing with. All calls and emails were relevant to the sale of my flat. All questions I had were dealt with at the time. For any further legal matters I will certainly be using The McKinstry Company
Mr H, AyrExcellent service most happy with attentiveness and customer service.
Mr F, CondorratNat & Libby efficiently dealt with every question I had.
Mrs K, AyrKirsty understood our weird schedule when we were often 8 hours behind UK time, and simplified things for us by liaising via email. She was extremely approachable and dependable. In Kirsty’s absence, Jodie and Nathaniel would step in and communicate with us, and were very helpful too.
Mrs N, AyrGreat service and always on hand to answer our questions. Prompt and efficient response.
Mr H, FerniegairQuestions and communication were answered promptly
Mr W, SinclairstonSpeaking from my own personal experience I was perfectly happy with the service I received. Everything was done to my satisfaction.
Mrs I, LargsVery efficient, timely and very mannerly on the phone
Mr McN, MauchlineThe service was superb. Kirsty and team were extremely helpful.
Mr and Mrs R, AyrFirst class service from start till finish. Always there to give help and advice.
Mr R, AyrGreat service and advice from a good professional company.
Mr R, KilmarnockExcellent, very friendly and professional. I will be using you for all my property transactions in the future!
Mrs S, GodstoneMy case was handled sensitively and smoothly.
Mr N, AyrEveryone concerned in the sale of our property was very efficient and kept us up to date with all happenings.
D Ferguy, CookstownGreat service. Would recommend you to others.
Mr S, KirkmichaelCommunication was always available when required. Made me feel confident throughout the process.
Mr L, AyrAlways replied or phoned back when I needed my questions answered.
Miss McF, PatnaA very prompt and friendly service, a pleasure to deal with.
Mr R, AberdeenRobert was very supportive.
M Carruthers, Kilmarnock.Great, Rebecca was very pleasant to deal with and went out of her way to help with our case
S Everett, KilbarchanThe solicitor / paralegal I was dealing with was very professional and performed to a high standard. I was very impressed.
B Ferguson, MethilLocal firm, word of mouth good reports.
K Rooney, GlasgowAll queries were dealt with in a prompt and professional manner and I was kept informed of progress as events developed. Thank you very much for making a difficult situation much easier to deal with.
Mrs McG, AyrCommunication via telephone and email was regular, prompt and comprehensive. All queries and questions were answered with no delays or problems. My experience with the McKinstry Company was pleasant and smooth.
Mr McK, AyrMy family and I received excellent service from everyone with whom we had contact. The service was of the highest standard and, as I have in the past, I will continue to recommend the company to anyone seeking legal assistance.
Mrs S, AyrAll emails and calls were dealt with promptly. Very impressed. Very very pleased with service.
Mr and Mrs H, HullI enjoy the friendly atmosphere. Very professional.
Mrs A, AyrMr Honeyman was very professional and knowledgeable which made us feel reassured. Very happy with the service and if I needed a solicitor again I would get in touch.
Mr B, ArdrossanPrompt quick efficient communication.
Mrs K, CumnockEase of making appointments and timescale for completion of business all good.
Mr & Mrs T, MayboleGave reassurance and comfort at a stressful time. I felt ten times better after our first meeting and support provided ultimately exceeded my desired outcome.
Mr N, SaltcoatsThe supportive way that the advice was provided along with the willingness to fit appointments in with our requirements
Mr R, AyrThe whole process was handled with upmost professionalism throughout.
Mr McN, Kilwinning
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❄️Girvan looking beautiful in the winter sun on a lunchtime walk today. https://t.co/wluf6iACjS
Happy Hogmanay! Here's hoping for a brighter 2021! We have been here for you throughout the journey of 2020 & we will continue to be there O...