Frequently asked questions, answered

All very prompt, efficient, clear, friendly and personable. Not overwhelming with legal jargon. Many thanks for making the process of setting up a will so straightforward.

We required our Wills to be amended and that was done without any problems whatsoever.

Very business-like and helpful

I was very impressed with the professionalism shown by all members of staff I had any dealing with. All calls and emails were relevant to the sale of my flat. All questions I had were dealt with at the time. For any further legal matters I will certainly be using The McKinstry Company

Excellent service most happy with attentiveness and customer service.

Nat & Libby efficiently dealt with every question I had.

Kirsty understood our weird schedule when we were often 8 hours behind UK time, and simplified things for us by liaising via email. She was extremely approachable and dependable. In Kirsty’s absence, Jodie and Nathaniel would step in and communicate with us, and were very helpful too.

Great service and always on hand to answer our questions. Prompt and efficient response.

Questions and communication were answered promptly

Speaking from my own personal experience I was perfectly happy with the service I received. Everything was done to my satisfaction.

Very efficient, timely and very mannerly on the phone

The service was superb.  Kirsty and team were extremely helpful.

First class service from start till finish. Always there to give help and advice.

Great service and advice from a good professional company.

Excellent, very friendly and professional. I will be using you for all my property transactions in the future!

My case was handled sensitively and smoothly.

Everyone concerned in the sale of our property was very efficient and kept us up to date with all happenings.

Great service.  Would recommend you to others.

Communication was always available when required. Made me feel confident throughout the process.

Always replied or phoned back when I needed my questions answered.

A very prompt and friendly service, a pleasure to deal with.

Robert was very supportive.

Great, Rebecca was very pleasant to deal with and went out of her way to help with our case

The solicitor / paralegal I was dealing with was very professional and performed to a high standard. I was very impressed.

Local firm, word of mouth good reports.

All queries were dealt with in a prompt and professional manner and I was kept informed of progress as events developed. Thank you very much for making a difficult situation much easier to deal with.

Communication via telephone and email was regular, prompt and comprehensive. All queries and questions were answered with no delays or problems. My experience with the McKinstry Company was pleasant and smooth.

My family and I received excellent service from everyone with whom we had contact. The service was of the highest standard and, as I have in the past, I will continue to recommend the company to anyone seeking legal assistance.

All emails and calls were dealt with promptly. Very impressed. Very very pleased with service.

I enjoy the friendly atmosphere. Very professional.

Mr Honeyman was very professional and knowledgeable which made us feel reassured. Very happy with the service and if I needed a solicitor again I would get in touch.

Prompt quick efficient communication.

Ease of making appointments and timescale for completion of business all good.

Gave reassurance and comfort at a stressful time. I felt ten times better after our first meeting and support provided ultimately exceeded my desired outcome.

The supportive way that the advice was provided along with the willingness to fit appointments in with our requirements

The whole process was handled with upmost professionalism throughout.