A law firm for life

Before starting my traineeship, I hadn’t really considered the types of clients I would be acting for. Having now completed nine months of my traineeship I have discovered that there is no “average client” and each transaction and client has different nuances and needs.

My client base has been extremely varied during my time as a trainee. I recently acted for a couple who were first-time buyers and had a Help to Buy ISA. This was a challenging file for me. Buying a home is one of the most significant purchases you are going to make, and this was the couples’ first home together. I found it very helpful getting to know the couple and understanding what was important for them. They were very nervous about making this purchase, so it was important that I kept them up to date on the progress of the purchase. Since this file, I have dealt with many young couples starting out together by buying their first home which I find very rewarding.

Girvan appears to be a hot spot for older couples looking to retire and move closer to the coast or to be closer to family who already live here. For clients who have not sold or bought a property in decades, it can initially be a daunting prospect. Again, I have found that it is important to meet with these clients and give them regular updates on the progress of their transaction but without any legal jargon! I have found that many clients appreciate seeing a face to discuss purchasing a property and feel more comfortable discussing it with you in person rather than on the phone or email (if they use them!), whereas younger couples prefer a quick email update.

We also often act for clients who are originally from Girvan but have moved down South but have decided to return to the Girvan area. The process in England of purchasing and selling property is different than here in Scotland. There is a lot more uncertainty in the English process, and I have found that it is important to manage clients’ expectations from the outset and explain that there are different systems for Scotland and England so a slight delay may be inevitable.

Working in a rural community means we also act for a lot of farmers who are looking to purchase more land or other farms. These clients are trying to make their farm large enough to be viable and support their families as they grow and more generations appear. In these transactions, it is important to consider how the land is being bought as this can impact greatly on death or retirement. The McKinstry Company prides itself in building a relationship with our clients and so when undertaking these transactions we take the time to discuss our clients’ personal affairs.  This is particularly important when advising family businesses.

I am now three quarters of the way through my first year and feel that I am constantly learning and being challenged. I enjoy working with the variety of clients that we have. At The McKinstry Company we are a law firm for life, and it is important that our clients feel comfortable asking us questions about their transactions no matter how small! This helps create a lasting relationship that allows our clients to come back us to discuss other services they may need and it also makes me realise how much I have learned!

Contact The McKinstry Company in Ayrshire & Dumfries and Galloway Today

From helping you to purchase your first home through to retirement, The McKinstry Company is a law firm that will be with you every step of the way. With our wide range of services including property services, Wills and future planning and family law, we really are a law firm for life. Please contact us to discuss your circumstances and find out how our friendly team of solicitors can help you. Call us on 01465 713118 or fill out our online enquiry form.

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Some of our happy clients
  • All very prompt, efficient, clear, friendly and personable. Not overwhelming with legal jargon. Many thanks for making the process of setting up a will so straightforward.

    Mrs D, Troon
  • We required our Wills to be amended and that was done without any problems whatsoever.

    Mrs F, Ayr
  • Very business-like and helpful

    Mr M, Ayr
  • I was very impressed with the professionalism shown by all members of staff I had any dealing with. All calls and emails were relevant to the sale of my flat. All questions I had were dealt with at the time. For any further legal matters I will certainly be using The McKinstry Company

    Mr H, Ayr
  • Excellent service most happy with attentiveness and customer service.

    Mr F, Condorrat
  • Nat & Libby efficiently dealt with every question I had.

    Mrs K, Ayr
  • Kirsty understood our weird schedule when we were often 8 hours behind UK time, and simplified things for us by liaising via email. She was extremely approachable and dependable. In Kirsty’s absence, Jodie and Nathaniel would step in and communicate with us, and were very helpful too.

    Mrs N, Ayr
  • Great service and always on hand to answer our questions. Prompt and efficient response.

    Mr H, Ferniegair
  • Questions and communication were answered promptly

    Mr W, Sinclairston
  • Speaking from my own personal experience I was perfectly happy with the service I received. Everything was done to my satisfaction.

    Mrs I, Largs
  • Very efficient, timely and very mannerly on the phone

    Mr McN, Mauchline
  • The service was superb.  Kirsty and team were extremely helpful.

    Mr and Mrs R, Ayr
  • First class service from start till finish. Always there to give help and advice.

    Mr R, Ayr
  • Great service and advice from a good professional company.

    Mr R, Kilmarnock
  • Excellent, very friendly and professional. I will be using you for all my property transactions in the future!

    Mrs S, Godstone
  • My case was handled sensitively and smoothly.

    Mr N, Ayr
  • Everyone concerned in the sale of our property was very efficient and kept us up to date with all happenings.

    D Ferguy, Cookstown
  • Great service.  Would recommend you to others.

    Mr S, Kirkmichael
  • Communication was always available when required. Made me feel confident throughout the process.

    Mr L, Ayr
  • Always replied or phoned back when I needed my questions answered.

    Miss McF, Patna
  • A very prompt and friendly service, a pleasure to deal with.

    Mr R, Aberdeen
  • Robert was very supportive.

    M Carruthers, Kilmarnock.
  • Great, Rebecca was very pleasant to deal with and went out of her way to help with our case

    S Everett, Kilbarchan
  • The solicitor / paralegal I was dealing with was very professional and performed to a high standard. I was very impressed.

    B Ferguson, Methil
  • Local firm, word of mouth good reports.

    K Rooney, Glasgow
  • All queries were dealt with in a prompt and professional manner and I was kept informed of progress as events developed. Thank you very much for making a difficult situation much easier to deal with.

    Mrs McG, Ayr
  • Communication via telephone and email was regular, prompt and comprehensive. All queries and questions were answered with no delays or problems. My experience with the McKinstry Company was pleasant and smooth.

    Mr McK, Ayr
  • My family and I received excellent service from everyone with whom we had contact. The service was of the highest standard and, as I have in the past, I will continue to recommend the company to anyone seeking legal assistance.

    Mrs S, Ayr
  • All emails and calls were dealt with promptly. Very impressed. Very very pleased with service.

    Mr and Mrs H, Hull
  • I enjoy the friendly atmosphere. Very professional.

    Mrs A, Ayr
  • Mr Honeyman was very professional and knowledgeable which made us feel reassured. Very happy with the service and if I needed a solicitor again I would get in touch.

    Mr B, Ardrossan
  • Prompt quick efficient communication.

    Mrs K, Cumnock
  • Ease of making appointments and timescale for completion of business all good.

    Mr & Mrs T, Maybole
  • Gave reassurance and comfort at a stressful time. I felt ten times better after our first meeting and support provided ultimately exceeded my desired outcome.

    Mr N, Saltcoats
  • The supportive way that the advice was provided along with the willingness to fit appointments in with our requirements

    Mr R, Ayr
  • The whole process was handled with upmost professionalism throughout.

    Mr McN, Kilwinning

We’re delighted to welcome you back!

We are open from 1st July by appointment. We will be restricted to executry and matrimonial clients. Social distancing measures will be in place.