A law firm for life

Choosing the right Solicitor

Everybody at some point will have an accident and most likely it will involve travelling in a car, but do you really know what to do and who to contact?

Your insurer will of course help with the repairs to your car, but they will also steer you towards their choice of Solicitor under the guise of “Approved Solicitor” or “Panel Solicitor”- but you do have a choice and a right to exercise such choice.

Why do I need a choice and why should I exercise my right to choose?

Like many things in life one size does not fit all and equally using an Approved or Panel Solicitor may not give you the expertise you need at a time like this.

Why is Expertise necessary- aren’t all Solicitors the same?

No, they are not. Some Solicitors focus on certain types of work, whilst some others perform a broad spectrum of work, not specialising in any particular field.

How do I choose?

Firstly it is essential to ensure that the Solicitor handling your claim has the expertise to do so and secondly that they have experience in handling claims for the injuries that you have sustained. Finally, check the reviews, speak to others and check out the Solicitors credentials.

Why you should consider making The McKinstry Company your first choice

At The McKinstry Company, we are a full-service law firm who only have Solicitors that focus on their type of work. For accident claims, we have a dedicated litigation department with Accredited Specialists in Personal Injury. An accreditation awarded by the Law Society of Scotland in recognition of their expertise and experience in pursuing complex claims in a broad spectrum of accidents.

Also unlike many other firms, you have direct access to one of our Solicitors and Accredited Specialists from day 1 and until your claim is concluded. Your claim will not be handled by a Claims Handler or Paralegal as we feel our clients deserve having the right person at the right time every time.

What does it cost to have an Accredited Specialist to pursue my claim?

There is no fee in having one of our Accredited Specialists pursuing your claim. At a time such as this, we recognise the importance of your claim and also the need for your claim to be pursued in an efficient manner to secure the best result. Why settle for something less than a Specialist?

How can I fund my claim if I don’t use my insurer’s Solicitor and I want an Accredited Specialist?

At The McKinstry Company, we recognise that litigation can not only be stressful but expensive and thereby adding to the stressful situation. That is why we have a selection of funding options including the use of an After The Event Insurance policy provided by our preferred partners Arag Plc. A unique policy that protects you against any adverse costs and provides valuable peace of mind.

How do I obtain After the Event Insurance?

As a client you will be offered this valuable cover at the time of your first meeting. Your Solicitor can put this in place for you quickly and, very often, within minutes. A simple paper-free, hassle-free process provides valuable cover allowing you peace of mind and a reduction in stress.

Contact one of the Accredited Specialists for an appointment

It really couldn’t be easier; you can call 01292 388048, complete our online enquiry form or if passing either of our offices simply pop in and one of our Receptionists will make you an early appointment.

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Some of our happy clients
  • All very prompt, efficient, clear, friendly and personable. Not overwhelming with legal jargon. Many thanks for making the process of setting up a will so straightforward.

    Mrs D, Troon
  • We required our Wills to be amended and that was done without any problems whatsoever.

    Mrs F, Ayr
  • Very business-like and helpful

    Mr M, Ayr
  • I was very impressed with the professionalism shown by all members of staff I had any dealing with. All calls and emails were relevant to the sale of my flat. All questions I had were dealt with at the time. For any further legal matters I will certainly be using The McKinstry Company

    Mr H, Ayr
  • Excellent service most happy with attentiveness and customer service.

    Mr F, Condorrat
  • Nat & Libby efficiently dealt with every question I had.

    Mrs K, Ayr
  • Kirsty understood our weird schedule when we were often 8 hours behind UK time, and simplified things for us by liaising via email. She was extremely approachable and dependable. In Kirsty’s absence, Jodie and Nathaniel would step in and communicate with us, and were very helpful too.

    Mrs N, Ayr
  • Great service and always on hand to answer our questions. Prompt and efficient response.

    Mr H, Ferniegair
  • Questions and communication were answered promptly

    Mr W, Sinclairston
  • Speaking from my own personal experience I was perfectly happy with the service I received. Everything was done to my satisfaction.

    Mrs I, Largs
  • Very efficient, timely and very mannerly on the phone

    Mr McN, Mauchline
  • The service was superb.  Kirsty and team were extremely helpful.

    Mr and Mrs R, Ayr
  • First class service from start till finish. Always there to give help and advice.

    Mr R, Ayr
  • Great service and advice from a good professional company.

    Mr R, Kilmarnock
  • Excellent, very friendly and professional. I will be using you for all my property transactions in the future!

    Mrs S, Godstone
  • My case was handled sensitively and smoothly.

    Mr N, Ayr
  • Everyone concerned in the sale of our property was very efficient and kept us up to date with all happenings.

    D Ferguy, Cookstown
  • Great service.  Would recommend you to others.

    Mr S, Kirkmichael
  • Communication was always available when required. Made me feel confident throughout the process.

    Mr L, Ayr
  • Always replied or phoned back when I needed my questions answered.

    Miss McF, Patna
  • A very prompt and friendly service, a pleasure to deal with.

    Mr R, Aberdeen
  • Robert was very supportive.

    M Carruthers, Kilmarnock.
  • Great, Rebecca was very pleasant to deal with and went out of her way to help with our case

    S Everett, Kilbarchan
  • The solicitor / paralegal I was dealing with was very professional and performed to a high standard. I was very impressed.

    B Ferguson, Methil
  • Local firm, word of mouth good reports.

    K Rooney, Glasgow
  • All queries were dealt with in a prompt and professional manner and I was kept informed of progress as events developed. Thank you very much for making a difficult situation much easier to deal with.

    Mrs McG, Ayr
  • Communication via telephone and email was regular, prompt and comprehensive. All queries and questions were answered with no delays or problems. My experience with the McKinstry Company was pleasant and smooth.

    Mr McK, Ayr
  • My family and I received excellent service from everyone with whom we had contact. The service was of the highest standard and, as I have in the past, I will continue to recommend the company to anyone seeking legal assistance.

    Mrs S, Ayr
  • All emails and calls were dealt with promptly. Very impressed. Very very pleased with service.

    Mr and Mrs H, Hull
  • I enjoy the friendly atmosphere. Very professional.

    Mrs A, Ayr
  • Mr Honeyman was very professional and knowledgeable which made us feel reassured. Very happy with the service and if I needed a solicitor again I would get in touch.

    Mr B, Ardrossan
  • Prompt quick efficient communication.

    Mrs K, Cumnock
  • Ease of making appointments and timescale for completion of business all good.

    Mr & Mrs T, Maybole
  • Gave reassurance and comfort at a stressful time. I felt ten times better after our first meeting and support provided ultimately exceeded my desired outcome.

    Mr N, Saltcoats
  • The supportive way that the advice was provided along with the willingness to fit appointments in with our requirements

    Mr R, Ayr
  • The whole process was handled with upmost professionalism throughout.

    Mr McN, Kilwinning

We’re still open for business.

Our team of solicitors and support staff are still here for you. However we have postponed any face to face meetings, restricting communications to telephone, Skype and email. You can contact the Ayr office on 01292 281711 and the Girvan office on 01465 713118