A law firm for life

Our Approach

The culture, practice and ambition at The McKinstry Company is to take a dedicated and personal approach to all of our instructions.

Our objectives
Our prime objective is to establish a relationship with our clients, rather than simply execute their transaction. Experience has shown that where the lawyer and client build that relationship of mutual trust, understanding and respect, the level of service delivery is improved and the result for the client is enhanced.

Understanding your needs
From the outset, we will strive to understand your needs and what it is you are seeking to achieve. We will then approach all matters against a background of achieving your agreed objectives.

Delivery
Understanding from the outset what you wish to achieve, we will deliver against that in a professional and business like, but also friendly and empathetic, way.

Style
The key characteristic of our style is that we are result focused and will demonstrate a proactive, ‘can do’ attitude to securing your objectives.
Methodology
To ensure the best outcome and highest level of client satisfaction, we execute all instructions in the following way:

  • We listen to you.
  • We understand your objectives.
  • We agree a strategy or a programme for implementation.
  • We have regular communication with you.

Discharge
Your work will be undertaken by a qualified solicitor with significant experience in the particular area. They will be aided by a highly trained, dedicated and qualitative support staff, and together they will strive to give you unrivalled service delivery.

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Expert advice from seasoned professionals
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Some of our happy clients
  • Great, Rebecca was very pleasant to deal with and went out of her way to help with our case

    S Everett, Kilbarchan
  • The solicitor / paralegal I was dealing with was very professional and performed to a high standard. I was very impressed.

    B Ferguson, Methil
  • Local firm, word of mouth good reports.

    K Rooney, Glasgow
  • All queries were dealt with in a prompt and professional manner and I was kept informed of progress as events developed. Thank you very much for making a difficult situation much easier to deal with.

    Mrs McG, Ayr
  • Communication via telephone and email was regular, prompt and comprehensive. All queries and questions were answered with no delays or problems. My experience with the McKinstry Company was pleasant and smooth.

    Mr McK, Ayr
  • My family and I received excellent service from everyone with whom we had contact. The service was of the highest standard and, as I have in the past, I will continue to recommend the company to anyone seeking legal assistance.

    Mrs S, Ayr
  • All emails and calls were dealt with promptly. Very impressed. Very very pleased with service.

    Mr and Mrs H, Hull
  • I enjoy the friendly atmosphere. Very professional.

    Mrs A, Ayr
  • Mr Honeyman was very professional and knowledgeable which made us feel reassured. Very happy with the service and if I needed a solicitor again I would get in touch.

    Mr B, Ardrossan
  • Prompt quick efficient communication.

    Mrs K, Cumnock
  • Ease of making appointments and timescale for completion of business all good.

    Mr & Mrs T, Maybole
  • Gave reassurance and comfort at a stressful time. I felt ten times better after our first meeting and support provided ultimately exceeded my desired outcome.

    Mr N, Saltcoats
  • The supportive way that the advice was provided along with the willingness to fit appointments in with our requirements

    Mr R, Ayr
  • The whole process was handled with upmost professionalism throughout.

    Mr McN, Kilwinning