A law firm for life

Frequently asked questions, answered

Not sure about something? Let us help you…

I have legal expenses insurance but I want to use The McKinstry Company - can I do this?

Yes. We can guide you through the steps you need to take to have your insurer appoint us to act for you. The decision on which solicitor you wish to represent you is yours. Choose a local expert who can meet you in person and take care of your case.

I am involved in a dispute which I think will result in court action - what will it cost to instruct a solicitor?

We have a range of funding options available, including no win no fee and can provide After The Event Insurance for some types of work. Please contact our office and arrange an appointment with one of our Litigation solicitors who can discuss the range of funding options available to you.

I have been involved in a road traffic accident which wasn’t my fault and a company instructed by my insurers has contacted me - do I have to use them?

No, the solicitor you instruct to pursue your accident claim is entirely your choice and you do not need to use your insurers’ company.

I want to pursue a claim for compensation but I am anxious about costs - do you offer no win no fee?

Yes, we are able to undertake accident claims on a no win no fee basis. We have a range of other funding options available and our Litigation team will be happy to discuss options with you.

Can other firms get me more compensation than The McKinstry Company?

This is something which is advertised by claims companies, however the value of your claim is unique to your own circumstances. At The McKinstry Company we have experienced solicitors and two Accredited Specialists in Personal Injury law who can assist you with every aspect of a personal injury claim to ensure you get the maximum compensation.

Can you visit me at home?

Yes, we are happy to visit clients at home when their circumstances prevent them from visiting our offices. Please contact our reception on 01292 281 711 for more details.

I have been in a car accident, my insurer says I must use their Solicitor – is that right?

NO you have choice and can exercise that choice to choose which Solicitor represents you.
You can contact our litigation team on 01292 281 711

Ayr Sandgate

Queen’s Court House
39 Sandgate
Ayr, Ayrshire
KA7 1BE

  • Disability access
  • Parking close by

Girvan

146-148 Dalrymple Street
Girvan, Ayrshire
KA26 9BQ

  • Disability access
  • Parking close by
Join the McKinstry family
Some of our happy clients
  • Robert was very supportive.

    M Carruthers, Kilmarnock.
  • Great, Rebecca was very pleasant to deal with and went out of her way to help with our case

    S Everett, Kilbarchan
  • The solicitor / paralegal I was dealing with was very professional and performed to a high standard. I was very impressed.

    B Ferguson, Methil
  • Local firm, word of mouth good reports.

    K Rooney, Glasgow
  • All queries were dealt with in a prompt and professional manner and I was kept informed of progress as events developed. Thank you very much for making a difficult situation much easier to deal with.

    Mrs McG, Ayr
  • Communication via telephone and email was regular, prompt and comprehensive. All queries and questions were answered with no delays or problems. My experience with the McKinstry Company was pleasant and smooth.

    Mr McK, Ayr
  • My family and I received excellent service from everyone with whom we had contact. The service was of the highest standard and, as I have in the past, I will continue to recommend the company to anyone seeking legal assistance.

    Mrs S, Ayr
  • All emails and calls were dealt with promptly. Very impressed. Very very pleased with service.

    Mr and Mrs H, Hull
  • I enjoy the friendly atmosphere. Very professional.

    Mrs A, Ayr
  • Mr Honeyman was very professional and knowledgeable which made us feel reassured. Very happy with the service and if I needed a solicitor again I would get in touch.

    Mr B, Ardrossan
  • Prompt quick efficient communication.

    Mrs K, Cumnock
  • Ease of making appointments and timescale for completion of business all good.

    Mr & Mrs T, Maybole
  • Gave reassurance and comfort at a stressful time. I felt ten times better after our first meeting and support provided ultimately exceeded my desired outcome.

    Mr N, Saltcoats
  • The supportive way that the advice was provided along with the willingness to fit appointments in with our requirements

    Mr R, Ayr
  • The whole process was handled with upmost professionalism throughout.

    Mr McN, Kilwinning